Blackberry email not working after sim change

For more information, see the documentation that came with the Bluetooth enabled device.

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Please make sure your system is up to date. We will come back to you for further support within 24 hours. In order to view additional Settings, swipe down from the top of the screen once by using two fingers, or twice using one finger. Confirm the Data services while roaming setting is set to Prompt or On option. For more information, check with your administrator. If not, you must change your wireless service plan before mobile hotspot can work on your device. For more information, check your wireless service plan or contact your service provider.

Tap the Show password checkbox.

Blackberry email not working after sim change

For security reasons, the only way that you can reset your screen lock without knowing the password, PIN, or pattern is to delete all of your device data and set up the device again. You can typically do this by entering your password, PIN, or pattern incorrectly ten times.


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But if your device gets unlocked while being near a trusted location; try to improve the accuracy of the trusted location. Delete the trusted location. Tap High accuracy or Battery saving, then add the trusted location again. Your device might detect a trusted location outside of the physical walls of a building, such as your house. Smart Lock might keep your device unlocked when it is within an meter radius of a trusted location.

If it is activated, the icon will display on the notification panel. Otherwise you will not be able to use the device. Wait for at least 20 minutes after removing the charger to obtain an exact indication. The device may be damaged if water or dust enters the device.

Follow these tips carefully to prevent damage to the device: Ending above actions will make your phone return to normal temperatures.

PRIV™ by BlackBerry® - Support Overview

All rights reserved. Many factors affect battery life, including network connectivity, application usage, feature configuration and battery age.


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A BlackBerry can appear to be complex, simply because it has so many features. However, the truth is that the BlackBerry hardware and software is elegantly designed, and troubleshooting problems are very easy, even when those problems are with your mobile network connection.

BlackBerry smartphone must be security wiped before transferring ownership

These basic troubleshooting steps can solve most BlackBerry mobile network connection issues that are not a result of regional or nationwide carrier outages. If the problem is a more complex device issue, your carrier's technical support will guide you through more in-depth troubleshooting.

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If you have BlackBerry signal problems or some other mobile network issue, follow these basic steps and then check again to see if you can connect to your carrier's network:. This guide is for devices running BlackBerry OS. When you first notice that you can't connect to your carrier's wireless network, you need to isolate the issue to see if it's with your device specifically or if the carrier is having a problem. If you determine that it is not a network problem, but a problem specific to your phone, open the Manage Connections menu and disconnect from the Mobile Network, Wi-Fi, and Bluetooth by unchecking the boxes next to them.

Once you are completely disconnected from all networks, reconnect to the Mobile Network only.

Problem: Rapid battery drain and overheating

Before you replace the BlackBerry's battery, remove and replace its SIM card to make sure it's seated correctly. If after the device boots up, the BlackBerry still doesn't connect to the network normally, even after you replace the SIM and battery, contact your carrier for additional assistance. If your BlackBerry has the Android operating system installed and it's not connecting to the internet supplied by your carrier, follow the steps in this section.

It's possible that your phone is also not even showing the 3G logo or any other indication of a network connection.